Have questions? We have answers.

Where is the film showing?

Mr Nelson on the North Side is screening online through a video streaming platform called “Vidflex”.

What is the "virtual screening period"?

When you purchase access to Mr Nelson on the North Side you will have 7 days to view the film. You can watch as many times as you like during this virtual screening period.

What browsers are supported?

Supported Browsers and Devices:

  • Windows – Internet Explorer 11 on Windows 10 only
  • Windows – Microsoft Edge (Version 38 or newer)
  • Windows – Chrome (Version 38 or newer)
  • Windows – Firefox (Version 36 or newer)
  • Mac – Safari (Version 8.2.5 or newer)
  • iPad – 2 and later (iOS9 or newer)
  • iPhone – 5 and later (iOS9 or newer)
  • Android – (Version 4.4 or newer)

Can I watch on my TV?

To watch the feature on your TV, you will have to connect the TV to the device on which you purchased the ticket. This can be done with a Smart TV, which can access the internet, or by connecting the device with an HDMI cable. Once the device is connected, you should be able to watch through your TV provider such as Chromecast, Roku, or Apple TV. If you purchased a ticket or registered using a Mac, you can stream the film on your TV by using AirPlay. Many viewers have more success ordering and streaming from their laptop or desktop rather than from an iPad or iPhone.

I live outside of North America, can I watch the film?

Yes! You will be able to watch the film anywhere in the world as long as you have internet access.

Is the film showing in theatres?

For now the film is only available online.

Can I watch on YouTube?

No, the film is only available on the official film website.

Can I watch on Netflix or Hulu or Amazon Prime?

No, the film will not be available to stream on those platforms.

How can I buy a DVD or download the film?

Currently Mr Nelson on the North Side is only available for streaming on demand.

What is the position of Prince's Estate with respect to the Film?

The Estate of Prince Rogers Nelson is not affiliated, associated or connected with 2619215 Ontario Inc. nor has it endorsed or sponsored 2619215 Ontario Inc.. Further, the Estate of Prince Rogers Nelson has not licensed any of its intellectual property to the producers, advertisers or directors of 2619215 Ontario Inc.

Are you supporting charities?

We have two official non-profit partners based in and servicing the community of North Minneapolis. We chose to support them because they share the same spirit of giving and a love of music, like Prince. Visit this page to learn more about Hopewell Music Cooperative North and Stairstep Foundation.

What is your refund and returns policy?

You can find our refund and returns policy here.